1. Returns
At Login Electronics (OPC) Pvt. Ltd., we want you to be satisfied with your LED bulb purchase. If you are not entirely happy with your purchase, we are here to help. Please read our Returns and Refunds Policy carefully to understand your options.
2. Return Eligibility
To be eligible for a return, your LED bulbs must meet the following criteria:
- The product is in its original packaging.
- The product is unused, in its original condition, and free from any signs of wear or damage.
- The return request is made within 7 days of the delivery date.
3. Return Process
If you meet the eligibility criteria and wish to return a product, please follow these steps:
- Contact our customer support team at info@loginkart.in to initiate the return process.
- Provide your order number and a detailed reason for the return.
- Our customer support team will guide you through the return process, including providing you with a return shipping label, if necessary.
4. Return Shipping
You are responsible for shipping the product back to us, unless otherwise specified by our customer support team. We recommend using a trackable shipping service to ensure your return is received.
5. Inspection and Approval
Once we receive your returned product, it will be inspected to ensure it meets our return eligibility criteria. If the product passes inspection, we will process your refund or exchange.
6. Refunds
- Refunds will be issued to the original payment method used for the purchase.
- It may take 4 business days for the refund to be processed and reflected in your account, depending on your payment provider.
7. Exchanges
If you wish to exchange a product, please contact our customer support team. We will guide you through the exchange process, including providing you with instructions for returning the original product.
8. Damaged or Defective Products
If you receive a damaged or defective LED bulb, please contact us immediately at info@loginkart.in. We will work with you to provide a replacement or refund.
9. Contact Us
If you have any questions or concerns about our Returns and Refunds Policy, please contact us at info@loginkart.in.